As an experienced WooCommerce developer and a strong member of the community, Robert has taken on the task of being part of a small team of mentors to help people start their own WooCommerce meetup. We chat with Robert about WooCommerce and what this mentorship program means.
A Chat with Robert Windisch from Inpsyde
In episode 57, Brad Williams and I chat with Robert about:
- What he does in the Woo space and his journey to WooCommerce
- The startup and evolution of the new WooCommerce meetup mentor program
- Challenges for new and existing Woo meetups and how those are being met
- WooCommerce meetups, both locally and globally
The conversation started with Robert telling us about what he does with WooCommerce and his journey to Woo, which took us into a side chat about privacy and a bit of talk around US vs. Europe.
From there, we led into the new program that Robert is part of, the WooCommerce meetup mentorship. He gave us a good overview of its purpose, direction and how it evolved.
In a nutshell, it is there to help new and existing WooCommerce meetups with challenges they may face, including barriers to startup. There is a lot going on in this space and we plan on having someone else from WooCommerce talk even more about meetups as they are online now and giving a whole new perspective to audiences.
Robert dives a bit deeper into some of the resources and help they are providing. Both Brad and I talk about our local meetups, Brad with the Phillie WordPress meetup and me with the WooCommerce Seattle meetup.
There are a lot of nuggets of information to not only help you if you are interested in starting a meetup, or are running one currently, but also to give you a feel of this piece of the community.
We move into the release of WooCommerce Blocks 2.6, and specifically the new cart and checkout block. We chime in with our thoughts on this and Brad gives a good overview of what this newest release is all about.
Both Robert and Brad talk about WordCamp Europe which starts the day of the podcast. I also hint about a new WooCommerce online course I am going to be doing as well as a personal announcement of Judy and I celebrating 37 years of marriage on June 4th.
Where to Find Robert Online
- On Twitter @nullbytes
- Search for him at nullbytes in both the WooCommerce and WordPress communities on Slack.
Thanks to our sponsors
Bob: We are back with Do the Woo. This is BobWP, episode 57. Well, my co-host is still hanging around. He's my longtime co-host, Brad Williams. Hey, Brad, how you doing?
Brad: Going well. How are you, Bob?
Bob: I'm doing good.
Brad: Yes, weather's getting nicer. It's definitely looking like summer out here. Obviously a little different than years past, but always very welcoming to some nice weather. So, the sun's been shining a lot. It's been really nice.
Bob: Yes, same here. We're getting sun up here in the Pacific Northwest as opposed to what everyone thinks, rain. Had quite a bit of sun lately.
Well, before I dive in to the show, I would like to thank our sponsors: WooCommerce.com, our community sponsor; Recapture.io, an abandoned cart and email marketing solution; and WPActivityLog.com, a comprehensive activity log of the changes that shop managers and customers do on your store. You'll be learning more about these later in the show, so let's move right in. I have a very special guest, longtime friend, and active WooCommerce community member, Robert Windisch. How you doing today, Robert?
Robert: I'm fine. I'm glad to be here with this nice weather and to just enjoy you both before the big European WordPress thing starts, so I'm happy to be here.
Robert: I try to get on every podcast of yours, Bob.
Brad: Good luck. There has to have been at least 15 of them. I really wish we're on video because, Robert, one of the things you're known for is your hat, with all your cool buttons and pins and WordPress and Wapuus. I know I've seen you at a number of conferences. We spoke at a few and you always stand out. I always like people who have something that brands them. They stick out and immediately say, "I recognize that hat." Robert is very well known for his hat, so you have to check out the picture on the post if you're not familiar with him. I always like looking at the different pins and buttons you have.
Bob: Yeah. We'll all close our eyes for a moment and visualize Robert's hat.
Brad: Yeah. The two bald guys on the show could probably learn from that. Maybe you and I should start wearing hats more often.
Bob: Yeah, I know.
Robert: Bob, you are a brand of yourself, so you don't need anything adding to you. You are like Bob. If this person is doing eCommerce in WordPress, then they probably need to know you or know you already.
Brad: What's your business card say, just search BobWP?
Brad: There you go.
Bob: It makes it easy, you know? What can I say?
Brad: That's how you'll find him.
Bob: From the days past of business cards packed with stuff, it was refreshing.
Robert, we're going to take a two-pronged approach. First, I want to hear a bit about what you're doing in Woo, how you got there. But then, we're going to be talking about a mentor program through WoocCmmerce.com. But before we do, I always ask, how do you do the Woo, Robert?
What do you do in the WooCommerce space?
Meet Robert Windisch
Robert: Currently, I'm in a WordPress WooCommerce agency. We have enterprise-level clients all over the world with big brands. At the same time, doing enterprise projects in WordPress and WooCommerce: MultilingualPress, OneStock and all the different tools to help store owners to do multilingual, multi-stock things with WordPress and WooCommerce.
Bob: Excellent. That is a very cool plugin people definitely need to check out.
The Journey to Woo
Now the journey to Woo, what did that entail as far as getting from wherever you were to Woo?
Robert: It started with a thing called Jigoshop, if you've heard about that. Back in 2012, we looked at the eCommerce world and said, "Okay, we need a better eCommerce solution in WordPress." All these solutions that were already there did not really comply with German law and the more privacy-focused ones. We looked at several plugins and we finally settled on WooCommerce. It was right at the time with a Jigoshop, a WooCommerce fork.
So, we started a plugin called WooCommerce German Market, which was the first thing that helped you to do legally compliant shops in the German market. That's why we started with that. We did our own eCommerce store. And then, we evolved from there. But we had an agency business before that, so we just merged, and migrated out of the agency business into the product world where we currently still are.
Brad: It's funny, Bob, because we've had a number of recent guests that have somehow figured out this client services product space, which I always say is like a unicorn and it's a little bit hard to navigate sometimes. But, what I really like to hear and you kind of touched on, Bob and I obviously are both in the US and you're overseas in Europe. European laws are certainly more progressive, especially around data privacy, things like that. There's a lot of differences between a store setup in Europe and Germany—whatever country— versus a store set up in the US, a lot of other considerations.
Some of those things are starting to bleed over, like the GDPR, the data protection. It's so overarching that it really does affect all online stores. Maybe you could touch on some of those differences and challenges that they present. It sounds like early on, those were definitely critical factors going back to Jigoshop pre-WooCommerce, and maybe some of the solutions that you've found or how you've been able to work past those to use WooCommerce to power stores.
Robert: Yeah. The main thing was, at the starting phase, we had many conversations on GitHub with people from Woo. Because we said, we need this hook. We need here a hook, there a hook. We needed to do an extra site after you check out to simply have a site where you see all things you are ordering, like, "Are you sure you want to sell?" What breaks a conversion.
In terms of the normal privacy stuff, it's all about consent. The differences between US and Europe, to simply boil it down as broad as possible, is that in Europe, you as a store owner need to make sure that the user is not surprised by anything especially if they normally have no clue about technology.
In the US, I was at a meetup a few weeks ago and there was a question like, "I want to do an event calendar on my page." The answer was just include Google Calendar. I was like, "I am so envious. I envy you because you can simply add a Google Calendar." That's not a possibility in Europe because, who's owning the data? Does the user know, when they access the site, that their data is transferred to a region where they have no control over it? That's all this privacy stuff. I know it's boring to people, but that is the difference.
I know that starting in California, with the CCPA, that’s something that is also happening in the US, and that some of the GDPR stuff is also getting a foot on US soil to reshape the way a company deals with data. It boils down to consent and don't surprise anyone.
Brad: Yeah, that's the California Consumer Privacy Act. You mentioned the CCPA, which I'm sure most of our listeners, hopefully, have heard of at this point. The things that we're seeing now, especially from the GDPR cookie consent, while it's newer to us in the States, generally speaking, that's been happening overseas for a long, long time. That's not anything new. Now it's starting to present itself on almost every website you visit. Regardless of if you're in Europe or the States or wherever, you get these cookie compliance opt ins.
But honestly, I'm a big proponent of really owning your data, as many of us are in the open source space. I'm really that Europe is pushing the envelope in those areas because it's forcing the conversation here in the United States and forcing people to take action because the US is way behind on data privacy and protection laws.
At the end of the day, if we're giving our personal data to a website, we should know what they're doing with it. We should know what they have. We should be allowed to say, "I don't want you to have that." I think for far too long, one probably haven't realized that's happening or maybe the extent that it's happening. This has shed a light on it. While it does seem like a minor annoyance, I think the bigger goal is really understanding what data you are sharing.
From my perspective, being in the US and running stores and setting up stores like that, it's actually been a breath of fresh air because it lets us have those conversations easier with our clients on why we should be sensitive about the things we're collecting and need to be thoughtful about what we're collecting, how we're collecting it, how people can opt in, how they can opt out. Those types of things before were harder to have those conversations around because they didn't really care.
Bob: Yeah. I just want to mention that if you don't know what we're talking about, as far as the new privacy law in California, listen to last week's show, which is episode 56. I had Donata from Termageddon on. One of the topics she talked about was their product and the creation of privacy policies, so you might want to tune into that.
The WooCommerce Meetup Mentorship
I know we could probably go off on a tangent in this particular space, but I think I'd like to move on to this mentor program with WooCommerce.com. I'm going to play a bit of ignorance. I know some of it, but I don't know a lot of what's going on. I know that this is new to Brad. Robert, why don't you tell Brad and I what is going on with this new mentor program and how it has evolved, and what's available for people?
Robert: The basic thing was there is a new Community Wrangler. It's his title, Jonathan. I'm pretty sure you heard about him. He's a co-host at your show. He's the Community Wrangler for WooCommerce. He started a long time ago in the community Slack of WooCommerce, asking people if they want to help nourish the community. Because his goal is growth, his target was to get a hundred active WooCommerce meetups.
At that time, you could say 20-ish meetups were active in the WooCommerce space pre-Corona. We're talking about a normal time and just compare that to the almost 900 WordPress meetups, so you see the possibility of growth in there. His goal was, and that's what we're helping him with, is to grow the meetup space of WooCommerce to help the local communities if they are interested in eCommerce and WooCommerce. To help them have a base, have a Meetup.com account, have a Zoom account if they need one, to have that set up for them and to help them with topics.
We know that from the WordPress space, you have the community team and just see that as a starting point in WooCommerce. Before that, it was not really embraced like Jonathan did. Now, really our question as community mentors is, how can we help the local communities succeed? How can we make sure they get everything they need? If they struggle with something in the WooCommerce space, they now have a backline back to the project so they don't need to attend community meetups. They can, but they don't need to. They can simply raise their voice to the community mentors in different regions and we get that back to the project. And so, we have an easier connection to the normal end users or the normal meetup organizers and users of a meetup.
Bob: Essentially, it sounds like this is getting more people active in the community.
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Now let’s head on back to the show.
How the Mentorship Program Evolved
Bob: How did this all evolve?
Robert: It started with Anna and Jonathan as the people. Anna is responsible for the WooCommerce community and helps Jonathan to do all these nitty gritty things to organize all these different people. It started with a call for volunteers and five people from different regions sought for the mentorship program. The other one is the community on Facebook.
So, we now have someone in the Asian market, someone in the Indian market, Africa, Europe, and the US, and for the Spanish community. The base was to have a very small team as a starting point to see what are the things we need to settle, what are the processes we need to get in place so that it did not start with 50 people at this mentorship team.
Our role is for the regional people to reach out to everyone in their region that already had a WooCommerce Meetup. This WooCommerce Meetup is not working or they need some help to succeed. The other thing is that we proactively reach out to the WordPress Meetups. Because, as you maybe heard, WordPress Meetups are also doing WooCommerce and the mission of WooCommerce is to democratize commerce.
So, we are not really solely doing everything that needs to be WooCommerce because we are broader. We need to help people succeed in eCommerce. That's why we are the go-to person for them if they struggle with something so that we can help them do their meetup.
Brad: That's pretty cool. Bob, I think they have a WooCommerce Meetup out in the Seattle area. Is that right?
Starting the Seattle Woo Meetup Back Up
Bob: Yeah, we took a break. I lost my partner, so we took a two-year break. I had planned on starting it up again because I was one of the co-organizers. By the time I got serious of starting it up, everything hit the fan more or less. So I had to step back and see what we were doing with meetups. I've actually had two of them so far online. It's been very interesting going from in-person to online.
I'm still trying to wrap my brain around exactly how I want to continue it. I've had some conversations with different people. It used to be more developer-centric. Now, we're focusing it more on users and beginners. These people are coming to it and they're basically sitting there saying, "I've never used WooCommerce. I'm just here to start learning about it."
So, that is where it's leading me in moving ahead. How can I do it in a way that's going to be most useful? Because our last meetup was a Q&A, which is really nice in theory but it can be very... Well, opening up a Q&A on WooCommerce has literally opened up a large can of worms on amphetamines. It's like they're flying all different directions because everybody has a different need. So, there's some things to rethink moving ahead. But yeah, people are loving the online experience. There's a lot of people that have said to me that they just couldn't make it in person, so it'll be interesting to see how the future meetups continue.
The mentor program. One of the things I wanted to ask you, Robert. I went to the WooCommerce official Facebook group and it came up asking me about the mentorship program. How does that group play into this? What's its role as far as the mentorship program?
Defining Woo Communities Around the World
Robert: Yeah, those are two different things. They are organized by the same people. For example, I'm a user at the Facebook Group but I'm not really actively using it because my focus is on the European communities of WooCommerce and they are not really using Facebook because they are using something that's in their local language. That's why we have a different things. It's a way to introduce people so they understand that everyone can start a meetup.
So if anyone is listening and you are in some region of the world, because I know Bob's podcast is heard anywhere in the world, if you are interested in starting a WooCommerce Meetup, simply reach out to the WooCommerce.com site. Someone from your region will connect with you and we'll help you set up your stuff. We'll help you with content.
For example, in Germany, we are doing a speaker list of all topics people can do because people did WooCommerce talks at several meetups. Because everything is online right now, we are just bundling all German-speaking stuff together. We're using that as a blueprint for other languages in Europe to help them select talks and select speakers, so we are building up things to help the local communities.
Brad: I love it. If you can believe this, 10 years ago this month is when we started the Philadelphia WordPress Meetup group. So, we're celebrating our 10th year anniversary. I think back to when I first started it, I reached out to Doug Stewart, who's a local guy in the area, which I had just moved to this area so I didn't know a lot of people, but I knew him through WordPress, and asked if he had liked to help. He said, "Yeah, absolutely."
Having just any kind of help to navigate how best to run a meetup or bounce ideas off of, or even just like you said, topic ideas or whatever is insanely helpful. Because back then, we didn't really know what we were doing. There was nobody to talk to. We just started getting together with loose topics and then started getting speakers and just kept it rolling.
Now we're one of the larger groups in terms of membership in the US and we're still going strong and we're remote like everybody is. But, I can definitely see that value there. Because to your point, Bob, about WooCommerce and how topics could be all over the place, that's the exact same situation on WordPress.
You think about the WordPress user just in general, there is a massive range of users out there, from just people playing around with it on a basic blog just for fun to enterprises, like you work with Robert and I work with running this software, and everything in between that you can imagine. Trying to figure out topics that are going to be interesting to everybody is a challenge. It doesn't necessarily mean the topic has to be interesting to everybody, but you need people to bounce those ideas off of. So, I think it's a great move. We do not have a WooCommerce Meetup group in our area, but I think something like this could help jumpstart that because it gives some support and help too if there is enough interest to do that. We have certainly talked about WooCommerce at our meetup, but it's not only WooCommerce.
Robert: That's the idea. Just imagine you would have now a WooCommerce Meetup in your region done by your team also. Because we had this with an orphaned WooCommerce Meetup in the biggest region in Germany and they had WooCommerce Meetups, but they are WordPress Meetups. In the same city, did WooCommerce talks. So, the idea now is to cross-post the WooCommerce Meetups also in the WooCommerce group.
And then when this takes off, you can do special eCommerce meetups only in the WooCommerce group. WordPress people are not really 100% interested in all the depths of optimizing a store if they are not having one. We all know there can be some depths into eCommerce optimizing that a normal person is not really interested in.
So, the idea is really if you have an active WordPress Meetup in your area, you could easily get a free WooCommerce Meetup because the WooCommerce community does the same as the WordPress community. We have a chapter account and we can simply enable you to have a WooCommerce Meetup. And then, you can simply cross-post that and you can build maybe a completely different community over there because you have people who are interested in WooCommerce and they maybe have no clue that they need WordPress, or they're not interested in WordPress because they are only interested in WooCommerce.
Brad: Yeah, I know it's smart. They clearly overlap too so you can help grow that. If you have an established Meetup group, that can definitely help jumpstart it, for sure.
The Focus of Woo Meetups
Bob: From the last meetup, when I was listening to the beginners and the users that were attending it, this addresses what you were talking about, Brad, too, is that I decided at some point I can't worry about a topic that is of interest to all these people. Because as I talked to them, they were talking about booking and online courses. Somebody went off on shipping and I thought, okay, I'm just going to find topics to talk about specifically. And then, the people that need to talk about that can come, whether those are five people or 25 people. I
I'm not going to worry about the number interested because it needs to really be focused in the conversation going within that topic. Even those topics in themselves are very broad, which could go in a lot of different directions.
But, that's something I'm learning because, like Brad, I think our Meetup in Seattle started 10 years ago too. I think it was in 2010. That was about the time I started it. I've seen it evolve and change over the years. It is really interesting to see the direction of it and something like having topics available is good because they're constantly struggling. Sometimes, it's a struggle to get people to come and talk about this stuff, just finding those right people for those topics. So, I think that's going to be a great resource.
Essentially, this is a Meetup mentorship program. Would you call it that, Robert?
Bob: Okay, very cool. Well, I'm definitely going to help get that out and make sure people know about it. Sandy will be coming on in a few weeks, talking more about the Meetups, what's going on in the general meetup area. But definitely, if you want to start a meetup, find one of these mentors and hash it out. Because sometimes, starting on your own can be just mind-boggling and you don't know where to begin.
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And now, back to our conversation.
One of the things we wanted to talk about, and I'm glad Brad brought this up, is a new release of WooCommerce Blocks. I'm going to let Brad lead this off.
New Cart and Checkout Block with WooCommerce Blocks 2.6
Brad: You know me, Bob, bringing the important news tidbits to the show as I like to do. WooCommerce Blocks 2.6 was just released last week. There's quite a few updates, but the real notable update is that the cart and checkout blocks are included. We talked about this a month ago, right, Bob, about the potential of this coming.
They have a whole separate post just on the cart and checkout blocks, but essentially, it replaces the current templates or you have the option to replace the current templates with these new blocks. There's a lot you can do with them. They're clearly still in a developmental stage, but you can install the plugin and play around with them and see how they look. They have redesigned the cart and checkout screens quite a bit because they said, "If we're going to rebuild this, why not make it nicer?", which it does look nice.
To me, what really is fascinating about this is this is one of the first significant block integrations I've seen outside of what I would call a piece of content. Right? This is the cart and checkout. It's not an article. It's not a page or post. It is a template that is required for you to go through the checkout process and then pay. They're integrating blocks into this, so that's pretty significant in my mind to see from a massive product like WooCommerce. I think this is going to start kicking the door open on what we can do with blocks outside of just traditional content pages and posts, so I'm really excited to see this.
I have not had a chance to play around with it, but they have a really lengthy blog post that digs into all the details about what it can do and what's coming and what to expect, and what you should and shouldn't use on production, and things like that. Obviously, always be careful if you're going to roll this out in production. You might want to wait a little bit since this is the first release, but pretty cool. Have you guys seen it? What do you think? Did you have a chance to play with it at all?
Bob: I'll let Robert go first.
Robert: I did not use it in production or in testing. I just saw it in the community chat. I also follow the WooCommerce news closely.
So for me, it's like the Full Site Editing pro stat. Sorry if I'm going off rails here, but there is a shopping system in Germany which has a lot of ground in the space. They were really good at helping users to have one overarching selling feeling. You could have a post and products in that. And to really help people with the most used publishing system on the planet, to enable them to have an easy checkout, to have an easy product page, to have a really good one. Not a simple, boring product page.
Just imagine a page with products that you sell for an occasion and then a link to a very stylish, very good checkout page that you really can design and add new things to without going through this horrible thing called PHP or to this mixed PHP-HTML stuff, which scares people off. I cannot wait to have that in WooCommerce core.
Bob: That's what I was thinking when I dabbled in it just a bit. I meant to write a post on it and everything. I got sidetracked. But, it's something that I've heard over and over, not just on this podcast, just people talking to me, all the time asking me, "When is that block going to show up for the cart and checkout?" I think it was inevitable. Like Brad said, we talked on a recent podcast about the checkout page. It was cool to hear the guests’ feedback on it. And then last November we had somebody from WooCommerce talking more about the blocks and this was brought up as well. So, I think we knew it was on the horizon.
I just think it's cool. Somebody just asked me the other day in a post interview, it wasn't specifically about WooCommerce but it was about WordPress, and they said, "What do you see the future of WordPress is?" We all get asked that a million times. I just said, "Hey, I don't predict the future. I just roll with what happens and that's what I'm looking at here. I'm looking at how this is developing and how they're adding blocks to WooCommerce." So yeah, cool stuff.
Brad: One other thing, just to note, is they wanted to reemphasize that this is a feature plugin. What that means is this is where future core WooCommerce features will be released so people could test it a little bit harder, more eyeballs on it, more visibility. And then when they prove that it is is really solid and ready for core, then they can merge that into core, knowing that it's been tested on a significant amount of stores. To that point, one of those big updates that got pulled out of the last WooCommerce release, which was the reserve stock feature, which is a big update because it has a database table. Essentially, it would hold stock. If you only have 10 items and 10 people are trying to buy it, it won't allow an 11th person to buy it because you're holding onto that piece of stock until a certain period of time for allowing you to check out. After a while, it will release it back so someone else could buy it.
So, that's in there now. They can really run it through the grinder, really test it, make sure it's solid. Because that's big enough that anytime you're messing with the database, that can have big implications, especially on really large stores. Now, people could test that out and then eventually that it will make its way back into WooCommerce core. So, I'm glad that they've reemphasized that because the idea of a feature plugin just makes me feel better about those. When those big features make it into core, you know it's been more thoroughly tested. I think it helps everyone to sleep a little bit better at night. It's a pretty significant update, a lot going on there, so you have to check out the post.
Bob: Well, I'm not sure if anybody has any announcements. You have anything exciting going on, Robert, in your part of the world that coming up? Anything that you want to share?
Robert: Yeah. We have just the biggest WordCamp on the planet coming this week. You have history in Europe. It's the first virtual Contributor Day ever in the WordPress project. So, just imagine every WordPress team is scheduled to be in Slack, helping people to onboard, giving them small tasks. Just imagine the small WordPress Contributor Day globally at the same time. As I said, this is history in the WordPress community.
Otherwise, just enjoying the growth of the mentorship and the growth of the meetups, and seeing them flourish, seeing them having active meetups and supporting them. It's a real pleasure.
Bob: Very cool. Brad, anything going on in your part of the world?
Brad: No. I plan to definitely check out WordCamp EU. It's unfortunate we can't be there. But given the circumstances, it's also amazing that this is freely available, going to be streaming online, so a lot more people are going to be able to see this content in real time and even after that. A lot of great presentations. Like you said, the Contributor Day is going to be super interesting, to see how that goes. I would expect more and more camps to follow along. I know WordCampUS is also going to be virtual in the fall, but these are the big ones. These are the fun ones I want to jump in and interact with and try to get the most out of it as I can, just like I would if I was there.
Robert: Also, the small ones are interesting. Last weekend was WordCamp Kent. We had a small WordPress meetup with volunteers from India and speakers from all over the place. Just having these online events is helping everyone succeed because it's just a window away in your browser. The benefits are no flights, no flight costs, no hotels, no jet lag.
Bob: Exactly. Very cool. Well, I will give a little hint on this. I'm not going to hold myself to it, but I am possibly working on a WooCommerce online course for my site. I'm milling that around in my head right now and will probably be starting it soon, so I'll follow up on that.
On the personal side, I just have to say this. This is June 4th. On this day, my wife and I, Judy, we are celebrating 37 years of marriage.
Brad: Wow, congrats. That's awesome.
Bob: Thank you.
Well, Brad, why don't you go ahead and wrap it up for us here?
Brad: I want to thank our sponsors, WooCommerce at WooCommerce.com is our community sponsor. Maybe you've heard of them because that's all we usually talk about here. So check them out.
WPActivityLog.com, a sponsor as well, and has been for a number of episodes. A great way to track things that are happening on your site, content changes. It's always good to know when something changes. Why, how, who did it? This essentially tracks that and helps you find it out.
Recapture at Recapture.io, which is a great way to integrate some abandoned cart functionality in your website. If someone puts some items in their cart and they leave, you can reach out to them, maybe give them a coupon code, entice them to come back and finish that purchase. It works. So if you're not doing an abandoned cart at all, it's a quick and easy thing to integrate. You will get conversions that you otherwise might've lost, so definitely go check them out at recapture.io.
Where to Find Robert on the Web
Bob: Robert, where can people find you on the web?
Robert: One way would be coming to the WooCommerce community Slack. I'm around there. My name is nullbytes there. The same on Twitter, @nullbytes. In the WordPress community, nullbytes, which is like programming naughty stuff. It's the reason behind that. I'm everywhere. If you see an avatar wearing a straw hat, then you found me.
Brad: Look for that.
Bob: Excellent. Well, again, thank you for taking the time to join us today, Robert.
Robert: Always a pleasure.
Bob: We encourage you to subscribe to the podcast on your favorite app. If you're into Woo news, subscribe to that podcast on my site or the weekly newsletter I have going out. Until next week, make sure you Do the Woo.
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