Thanks to our community sponsor
When you are celebrating 100 episodes, you have to have fun. And that is exactly what Brad, Jonathan, Mendel and I did on this show. In fact, we broke loose and did it on video as well.
We wanted to mix it up so we found some questions from our listeners that range from big picture WooCommerce to more specific ones around the podcast.
And, most importantly, we announced the official Do the Woo candy.
The Questions We Answered
Hey y’all, it’s Allen Smith from Automattic, I’m the developer advocate for WooCommerce. And this question is for any of y’all. My question is, if you could have one feature, one missing piece of functionality, something that would make your life as a merchant, as a user of WooCommerce or a developer of WooCommerce a lot easier. If you could have that available today, no questions asked, what would it be?
Alan Smith, Developer Advocate at WooCommerce
Hey, James here from IconicWP. I’m wondering what you guys think the next big thing in the WooCommerce space is going to be?
James Kemp, IconicWP
Hey, this is Tom from wpminute.com. I’m curious to know why you’re still letting Brad Williams co-host the show with you?
Tom aka the podcaster who does a lot of WordPress Stuff
Hey guys, Joe Casabona here. Congratulations on 100 episodes. My question naturally is around podcasting in the WooCommerce space. What impact, or what do you feel is the biggest impact your show has made on the WooCommerce community? I’m really curious to see based on your goal for the show and the things that you set out to do, versus how you feel about the show a hundred episodes in, how it’s made an impact on the greater WooCommerce community. So, I’m really curious to hear your thoughts and again, congratulations on 100 episodes.
Joe Casabona, Build Something Club/How I Built It Podcast
Customer reviews are critical for eCommerce businesses. What do you think is the best method of collecting, and displaying, reviews on a WooCommerce site?
Richard Kaufman, Panoptic Design
Hey guys, it’s Colin here from Foo Sales and Foo Events. Congrats on reaching the hundred-episode milestone. The show just keeps on getting better and better and I really enjoy listening to it. My question for you is, what are your personal goals and dreams for the next 100 episodes?
Colin Daniels, Foo Events and Foo Sales
Hey, everyone, Patrick Rauland here. So my question for you, and this is for the entire panel, is let’s say you’ve made your millions with WordPress, and you can retire, but you still want to be like active. What is your easy retirement job after you’ve made your millions with WordPress? I’d love to know.
Patrick Rauland, Nexcess
Kudos from the Community
Wow, 100. Is that a lot? If you’re talking about the number of times I’ve been banned from various Denny’s restaurants, then no. But if you’ve been talking about podcasts and podcasts episodes, yes. Do the Woo is wooing for the 100th time, and I just wanted to say congrats. Thank you for providing some great content over the years. So, here’s to another 100, let’s slip the dogs of war. ~ David Bissett
Bob, Bud Krause, giving a big woo-hoo to Do the Woo podcast. Love what you do, love what your team does. Keep up the great work. See you around for episode 200. ~ Bud Krause
Hey guys! A whole century’s worth of podcast episodes is an incredible accomplishment! Thanks for everything you do. Congratulations to you from all of us on the team here at Valet! ~ Allie Dye
Hey, Brad and Bob, Sebaastian from Amsterdam and WordProof. I do want to congratulate you on the 100th episode of Do the Woo, and wishing you and your audience all the best for the next 100 episodes. And onwards and upwards, Do the Woo, episode number 100, congratulations. ~ Sebastiaan van der Lans
David Bisset: Wow, 100. Is that a lot? If you're talking about the number of times I've been banned from various Denny's restaurants, then no. But if you've been talking about podcasts and podcasts episodes, yes. Do the Woo is wooing for the 100th time, and I just wanted to say congrats. Thank you for providing some great content over the years. So, here's to another 100, let's slip the dogs of war.
Bob: Well, what do you think about that guys?
Mendel: Wow, that was a good intro.
Bob: Hey everyone. Welcome to episode 100. We are here with Do the Woo. Yeah, this is it. You can see how excited we are. And that was our friend David Bisset who did a shout out, which we'll be adding a couple three of those throughout the show, but yeah, 100. So, what do you think? What do you think Mendel, 100?
Mendel: I mean, that's, I guess one more than 99. That's a lot of shows Bob. That is a lot of shows, that is a lot of listening to the four of us banter about nonsense.
Brad: Yeah that is. The milestone. I think we should've played the guessing game, because I was trying to decide who that was at the beginning. And I don't know if I would pick David. And I know David, but I don't know if I would pick David.
Bob: Yeah, he's the only one that didn't identify himself. And I don't know if there was a reason for that, but now he's been identified.
Brad: Probably because it's David. I'm just kidding David, I love you.
Bob: Anyway, we are on 100. We're going to have some fun here, hopefully. And before I do that, I'm going to do an Academy Awards moment, because I want to thank our sponsors, PayPal, they're our community sponsor, but I should be holding an award because I want to also thank WooCommerce, who's been our E-commerce sponsor for quite a while, helping us financially and with a lot of resources.
And then even going back over the last 100 episodes, lots of sponsors, lots of great guests on the show. We have to Do the Woo friends who help support us and of course the listeners. So, that is my Academy Awards moment, but I want to thank everyone because it has been 100. And Brad, ironically, is probably one of the veterans here, and I forgot to look up, but I believe he jumped on in the very early days. I did a very few times solos. So, Brad's has been around a long time. In fact, somebody asked something about Brad, which we'll be doing here soon.
Brad: So, it'll be fun.
Bob: How we are going to play this is I got some questions and some kudos out there, and I'm going to just going to intersperse those. The fun thing about this is that none of the co-hosts know what the questions are and I do know.
Mendel: Hey Bob, can I give you kudos? I have a kudos. I want to kudo Bob, because there's like, there's no other, well, I mean, there's other WooCommerce stuff going on, but I would say that this is like the premier WooCommerce podcast, because Bob has been around like 700 years. He's the WordPress person, right? Like everybody knows Bob, for like who knows? We don't know. He could be an alien, like they're aliens that live for like millions of years.
Anyway, Bob, has been amazing in including people in this podcast, and writing about WooCommerce and writing about WordPress. And I just think any chance we have to give Bob applause. I mean, he's done a lot for the community.
Bob: Thank you. And I like being an alien, that's definitely, yeah. That's a good label for me.
Brad: His last name is WP. He was born for this role.
Mendel: That's right.
Brad: He was born to do this, but yeah, I got to give it to you too, Bob. I mean, while we all show up and have fun and talk WooCommerce, I mean, you run the show. A lot of people don't see what happens behind the scenes, but this is Bob's show. We're just here helping out and geeking out, because we were passionate about this, but Bob you're the one running it, scheduling it, coordinating it, getting good guests. And honestly like the hardest, I've done a lot of podcasts, and I've only had one other podcasts up. I was on across 100 episodes. And the hardest thing about podcasting in my mind is consistency. And it's also one of the most important things about podcasting is consistency. And you are very consistent.
You've stuck with it and people have grown to expect episodes coming out now every week, and the consistency I think has grown the audience. It really helps spread the message, and just made a great show overall. So, it's been a privilege to be on board, and I really appreciate you inviting me. It's been a lot of fun.
Bob: Cool. Thank you.
Jonathan: I got to add on to that too Bob. So, I agree on the consistency point, that's been fantastic. I also have really appreciated your willingness to experiment and try things. Like the folks that you brought on, like you have an eye for really representing the wide range of this community. And I've appreciated this perspective stuff you've been experimenting with, has been really fun to watch.
Jonathan: And just your general willingness, you know this space well, you've been here a long time, and yet you're always trying different things. It's been fun to watch the Do the Woo site develop, and the things you've experimented with there. So, it's fantastic. You're an incredible asset to the WooCommerce and WordPress community, and I appreciate that all you've been doing over the years, and looking forward to what's ahead.
Bob: Thanks guys. I did not ask them for that, I didn't, but no, I do have the best co-hosts and that's all I can say. So, this is what makes a show. And I honestly, sometimes I think back when I did the few solo shows, I thought it was nothing compared to bringing on co-hosts, and adding up some variety and spice in each show, but excellent, in fact, there's a couple of questions that people asked about the podcast. So, you can maybe chime in a little bit about that. Well, I'm going to start with one, let's start with one of them first. And also, I just want to let everybody know that sometime through the show, we will be announcing the official, Do the Woo candy, which is going to be very exciting.
Mendel: I'm excited for that.
Bob: There is a little backstory on that. But let's get to a question here, and I'm going to let whoever wants to chime in first, chime in.
Allen Smith: Hey y'all, it's Allen Smith from Automattic, I'm the developer advocate for WooCommerce. And this question is for any of y'all. My question is, if you could have one feature, one missing piece of functionality, something that would make your life as a merchant, as a user of WooCommerce or a developer of WooCommerce a lot easier. If you could have that available today, no questions asked, what would it be?
Brad: That's a good question. That's a great question. There are a few big ones here. That's a tough one. I'll go first. I'll take a stab at it. And again, this is off the cuff, because like Bob said, we have not heard this at a time. In my mind, there's not, in WooCommerce specifically, I can't think of one massively glaring thing that's missing, that it can't be accomplished by a very reliable plugin or extension.
But I guess my answer to the question would be the direction it's headed with more block-based components integration with Gutenberg, to be able to kind of take that beyond just the editor into like the checkout experience, into the cart experience and to give users, especially non-developers really more power to manipulate some of these screens that are so impactful in a shopping experience. The cart and the checkout is the most important thing, because when someone gets to that part of your site, chances are they want to pay you money and you want to make that very easy for them.
So, I think the progress we've seen with the Gutenberg integration, and the extension of just being able to use block-based development and drag and drop with a Gooey and Gutenberg, and especially taking that outside of just the content, which is where we've kind of seen it exist today, by getting it into parts like the cart in the checkout, that's super exciting. I'm anxious to see it going on even further.
Mendel: I'm going to give an uncharacteristically short answer. I just want a ship status, that's it. That's all I want. I like your answer though Brad, Gutenberg, super sweet stuff that's coming up with WooCommerce.
Brad: That's cool.
Mendel: And how you can manipulate the cart page and things like that, super cool. But I just want a simple status. That's it.
Jonathan: Oh man, like picking one thing is a really difficult. I think through the lens of a user, I think it'd probably be something around onboarding, and just getting WooCommerce faster to move. Like just what that process looks like to get it up and running more quickly. But I'm struggling with how I would articulate that, just in general, there's this sense of like, we want one bill to get to action with Woo faster. And I've loved the progress in general with the onboarding wizard.
In the community we still hear a lot of that. Folks are like, "Hey, it's hard to get started. How do we just make this smoother?" I'm at a little bit of a loss for like what the one feature is, other than just continuing the steady and consistent progress on just making, getting started as easy as possible. So, I'm going to go with that.
Bob: Yeah, and I thought about that, and I actually had time to think about it, and I was still stumped, and I think I'm still stumped, but I tried to go back to when I was using WooCommerce before. And I think one of the things, if you mind talk about a feature in core that maybe makes it a little bit easier, that you don't have to add plugins, I always felt I struggled with emails. Being able to customize my emails, because you can go in, and they've added different ways you can do that in core. But for me it was something that I thought, "Man, I just wish I didn't have to figure out a plugin, or do a plugin." I wanted to do a little bit more control over the look of my emails. And that was from a totally, I think of early years, user, where I wasn't thinking hooks and adding a lot of plugins and stuff like that. But that was a bit of a frustration for me at first. I felt like, "Ooh, what can I do here?"
And then now of course I know there are some changes that have transpired over time, and it just was always something that I just... It was just gnawed at me a bit.
Mendel: An email customizer would be amazing, wouldn't it?
Mendel: I know plugins like cadence do it, but to have that built in, that'd be awesome. I wouldn't get a generic email all the time from different WooCommerce stores.
Brad: That's the age old discussion of what belongs in core, and what doesn't. Like how far do you take the core emailing system versus just make it extremely flexible and extendable like it is now, and allow something that specializes in email to take that. And I think sometimes things can go a little bit further than maybe they are, because people don't necessarily need to bring on a full-blown email provider on day one of a store that they're launching. The fault notifications are probably just fine, but being able to make it easy to customize and stuff is important. So, but that's the age old question, all right? Like what goes on core and what doesn't, the same questions we have with WordPress.
Jonathan: It's going to be interesting too. I've been pretty excited about the MailPoet acquisition. I've loved MailPoet before the acquisition. That team is fantastic. So, I agree, Brad, that still is a bit of the tension, like what makes the most sense there. But whether it ends up in court or not, there's clearly a lot of opportunity to innovate, and there has been folks who've been working on this space for a bit, so excited to see what happens.
Bob: Cool. All right. Well, let's listen to this, somebody else said in their little kudo to shout out to us.
Bud Krause: Bob, Bud Krause, giving a big woo-hoo to Do the Woo podcast. Love what you do, love what your team does. Keep up the great work. See you around for episode 200.
Brad: Do the Woo-hoo.
Bob: I love it. There are a few good ones coming in. Okay, I'm going to pull out one of these. It's another big question, I'm hoping maybe we can do it in a nutshell, he actually submitted a couple of them, but let me add one of them right now.
James Kemp: Hey, James here from IconicWP. I'm wondering what you guys think the next big thing in the WooCommerce space is going to be?
Brad: Dogecoin. [sound effect] That's pretty good, Bob. That's another tough question. Like it's a little bit overlap maybe, but I think just, are we talking about WooCommerce specific or E-commerce, because it's a little bit one and the same probably when you're thinking big picture. What's the next big stuff.
Mendel: Yeah, I think obfuscating the technical side of WooCommerce, kind of long Jonathan's idea of onboarding, I think the future is probably actual merchants setting up their store, and then coming to developers, designers, agencies to help them take the store to the next level.
I see this with WordPress too, with Gutenberg, and with full site dditing and things like that. Design is more accessible, creating functionality is more accessible. The team is always working on building better onboarding, independent companies are doing the same, plugins are doing the same. There's a lot of people working on this issue, but I think the future is probably having developers, designers, and agencies working maybe up in the stack a little bit. Helping businesses do complex things like tracking UTM codes, to cart conversions and things like that. And optimizing pay advertising, and optimizing cart flows and advance things. But getting up and selling right away, I think that's probably the next frontier.
Brad: Yeah. This is just really E-commerce in general, not necessarily WooCommerce specific area, but better support for mobile. Like we all know how important mobile is, and even sites that are very optimized for mobile, it's still a bit of a process to basically buy something on your phone. Generally bigger sites have bigger budgets and probably the entire dev teams dedicate to their store, have done a very good job of that. But many, many sites have not. And I'm sure we've all come across those or into the evening or laying in bed and kind of browsing. And we're like, "Oh yeah, maybe I'll buy that." And maybe that's not the best time to be buying stuff, but that's what happens when you impulse buy off of social media ads or something.
But then you get to that checkout, and it's like, enter your address, enter all this stuff, enter all this stuff that I don't want to type on my phone all right? Like how can we make that better? And I've seen cool integrations with address searching where you just start typing. It's figuring out based on where you're at, and just auto filling a lot of stuff. Like just a little improvements like that. Maybe not the best for my wallet, but I think just as we continue to push more into mobile first everything, literally, your store should work on a phone even before, in my opinion, it works on desktop. That's how important it is.
So, I want to just continue to see an improvement in there to where I want to almost default to buying things on my phone versus my computer, because it's easier. When we get to that point, then I think, we've won the mobile E-commerce wars, if you will.
Jonathan: I'm thinking of this similarly to what Mendel described. I think where a lot of the big opportunity is, the next big thing, I think it's going to be on the hosting front with WooCommerce, and more specifically around that idea of onboarding. How do we get closer to the best of what SaaS platforms do well in terms of abstracting out, without losing that benefit of being the open source ecosystem. And there's a tension there that's hard to pull off. I think that's important.
It's also where I think there's a lot of opportunity to make things simpler for merchants. I'd love to see more vertical plays as well for like merchants in particular industries to have plugins, themes, et cetera, sort of pre-configured to just make that get up and running much faster, especially for folks who just don't even care what the technology is. That's both where I feel like there's a lot of tension right now, and where there's a lot of opportunity. And I expect to see that be an area where WooCommerce becomes a lot stronger in the near future.
And I'd love to see more independent players doing like their own hosted solutions around very specific vertical plays. And then the big providers grading much better general onboarding experiences that are really optimized around Woo. And I think there's a lot of growth opportunity there and a lot of business opportunity around that.
Bob: Yeah. My future of WooCommerce, but I see as this builder community, thousands upon thousands of them listening through these four groovy dudes talk about WooCommerce on a podcast all the time. And that goes into tens of thousands. That's the future of WooCommerce for me. That's what I see. I'm sorry, I couldn't help put that in.
Mendel: I'm just thinking about it. For the next hundred episodes. I'm just going off the cuff as I do Bob, what do you think about a groovy not dude on the show. Because I'm looking around and I'm seeing like a lot of dudes, but not a lot of not dudes.
Bob: Yeah. In fact, I have somebody I'm going to be reaching out for my Woo Perspective, that I've been doing on Tuesdays by myself. I realized how much I miss the co-host, and I haven't reached out to her, but I'm hoping to drop her into...
Mendel: Do it.
Jonathan: The real question is which one of us is Bob going to replace?
Bob: Then maybe she'll join us sometimes too, if I can talk her into it.
Mendel: You can replace me with a not dude anytime you want. Although I would be sad not to be here, but happy to take a hit that we talked.
Bob: Yeah, I'm sure there'll be ways, I'll worm that in. In fact, speaking of podcasts, there's three of them that came in asking specifically about the podcast. And I think, I didn't get one here. I just want to play this short one first;
Tom: Hey, this is Tom from the wpminute.com. I'm curious to know why you're still at Brad Williams co-host the show with you?
Brad: That is definitely not Tom. I know exactly who that is.
Brad: The only guy that has more podcasts than Bob.
Bob: Yeah. And I'm going to answer that because I feel like I need to answer it. So, to speak broadly to that, it's like, "Well, hey, I said before, Brad's a cool guy. It's all you need to know.
Brad: Please tell my wife.
Bob: Yeah, I send her an email every day, I think she has it go into spam, but no, seriously, when I've got the first co-host on, it clicked. I thought after one or two episodes, this is it. This just works. We work together well, but I do want to answer this directly to this Tom, AKA, this other person that does podcasting in the WordPress space. So, I'm speaking to you Tom, why do I have Brad do this? Just because I ultimately want to keep pissing you off, it's why I'm doing it.
So that is my answer specifically to Tom.
Brad: Wait, am I a pawn in the scheme? Am I being used by Bob to get back, is that quote unquote "Tom." The things I'm learning on this show.
I mean, honestly, Bob, if you think about it, I don't have the exact numbers, but you and I have been on a lot of podcasts together over the years. Your show, my shows, other people's shows, panels, whatever, in-person and in events, like we've been around each other a lot. So, when you invited me to come on, I think initially if I remember right, it was just a come on one show, right?
Brad: I mean, we have a history, so it's like, sure bring them on. And then there's, one of the most important things about a podcast is hosts that have connections and hosts that have like, there's a relationship, it's more than just two random people that haven't met. And just like Jonathan, who I've known, I guess the least the amount of time out of the street, but I've got to know you over the past year plus, and Mendel I've known for too long. But we all have a rapport, I guess so.
Bob: Okay. This is the first episode that Brad and I did, episode 5. This was his first co-host episode.
Brad: So, is this really 5? I would have guessed 30 or something.
Bob: He was on episode one as a guest, and then episode five. So, that was May 16th, 2018. So, there it is, the archive. So, he's been around for 95 of these suckers in and out.
Brad: It's pretty fun.
Brad: Look at that GDPR still relevant, Gutenberg still relevant, Crypto, probably even more relevant, Stripe Radar, Stripes relevant, I don't remember what Radar is.
Bob: So, that was it. We started having guests shortly after that, because I think we got tired of talking to each other. But it went to guess just a few episodes after that. So, there's a little bit of history. So, let's continue on, on the more sober thought of the, let's see the podcast, and I'm going to add this one here.
Joe Casabona: Hey guys, Joe Casabona here. Congratulations on 100 episodes. My question naturally is around podcasting in the WooCommerce space. What impact, or what do you feel is the biggest impact your show has made on the WooCommerce community? I'm really curious to see based on your goal for the show and the things that you set out to do, versus how you feel the show a hundred episodes in, how it's made an impact on the greater WooCommerce community. So, I'm really curious to hear your thoughts and again, congratulations on 100 episodes.
Bob: Alrighty, well, I'll kind of lead this off in anything you can add to it for the time you've been on here, and it is a great question, Joe. I think that, okay for me personally, when I started it, and Brad and I started bringing guests in, it was always to just bring in somebody from the community. I mean, that was kind of the initial goal. Let's just get people on talking about WooCommerce.
So, it was a little bit more around the news, and as it this last year, when really focused on, even more of the community, I think my goal has always been to let people know who the other cool peeps in the WooCommerce community, who they are and what they do. I mean, that was just the simple goal. And I feel like that's happened because we've had people on there that people know by name, it's their household name in the WordPress space or the WooCommerce space, and then there's others that nobody's ever heard of.
And I can't tell you how many times the different co-hosts have said to me, or they've met that person for the first time through the podcast. So, that segued into connecting. I want people to learn from it. I want them to hear the experiences because I think we all learn from others, and that's always been an underlying goal, but the main goal was connecting people with other people and I've had people who've said, "Hey, I listened to this person on the podcast, I contacted them, they're now working a job for me, because I liked what they said."
So, those are the kinds of things that resonate with me, and even moving forward, those are the kinds of things which I know another question is about the future, but we'd love to hear your thoughts just as a co-host and coming in what you've felt, especially Mendel and Jonathan, you've been here now for about a year on here, believe it or not. So, you've experienced some of the Wooness, So, anything you want to chime in.
Jonathan: I'll start. I mean, a highlight for me personally, over the past year, it's been so much fun to sort of watch it grow, is like you said, the people that you get connected with that, like you might not have known otherwise. It's great to hear the recognized names and get a different perspective. Something else are there, something you didn't know about them. You've done a great job with this of just making it accessible. Like it's a comfortable show where people can share things.
And some of the episodes, I remember when we had Alex on talking about Black Friday, and sort of getting into that, and some of the different panels, like I just consistent positive surprises of like, "Oh, wow. I didn't know that person before, and now I have some context."
Yeah, to me, that's been a big positive to me, just getting to know more folks, and being able to hear what matters to others. And I think it's hard to measure the impact of that, other than just, at least for me, I just saw a really strong and kind of growing. So, there's a momentum building that happens. More connections, more connections. I love how you're always seeking out more folks to like little profiles thing you don't do, on the Do the Woo side, et cetera.
So, yeah, it's hard to know, other than my sense is that by the 200 episode, that impact potential is just exponential.
Mendel: Yeah. I think when you start being involved in the WordPress and WooCommerce community, you go to your first WordCamp, or you go to your first meet up, and you meet some people, and must be some local well-knowns in the community, and you start to meet them, but then you also start to grow, and you start to become well-known for being helpful, or contributing in your own community. And then WordCamps happen, and some people travel around the world. Some people travel around the country to speak at these WordCamps.
And often, if you go to multiple WordCamps, you'll meet the same people. You see the same people speaking, that kind of travel around to these different events. There's this incredible community of people that have either gotten started, and starting to sprout, or are people that don't want to get up on stage, or they don't want to make themselves super well known, or they have a ton to contribute and ton of experience, but they might not have the time or the resources to find their way onto the stage.
And I think often we get caught up in the echo chamber of the influencers, or the well-known people within the WordPress and WooCommerce community. And I think what's special about you Bob and the show, is that you accept everybody, and look for people that really have strong expertise in places, regardless of their level of influence or their notoriety.
And sometimes I almost think that I'm having a public networking session when I'm co-hosting the podcast with you. And so, I think it's been super fun to learn about people all over the world that I wouldn't have known about, and understand things about their business and how they built it, and their expertise.
If you want to know who's who, a real genuine who's who in the WordPress or WooCommerce space, especially the WooCommerce space now, I say tune into this podcast for the next 100 episodes, because you'll definitely catch a glimpse.
Brad: Yeah, mine's going to be kind of similar, is pretty in line with each other, like one way that I'd like to gauge impact on... because it is hard to track impact on a podcast, we're just speaking into the world, and things go to a series of tubes and end up in people's ears in some weird way, isn't technology cool?
But the way I would generally gauge feedback is that events, like I love to go to WordCamps, and that's where I would talk to people and say, "Hey, I love your show." Or I'd ask them if they'd ever heard of it, and how do you like it? Is there things we could do differently? As we all know, we haven't been able to do that for some time.
So, it has been a little bit harder to get some real-time feedback or in person feedback, I should say, but we definitely get it online and get a lot of love, which is great for me. Like again, I think those, what you both mentioned, is the stories of people I wouldn't have otherwise maybe known, or even some of the challenges that they've faced that I may never face.
One that really stands out is episode 89, when we had Mary Job on, and learning about, I had kind of heard this a little bit, but really understanding some of the challenges that online stores in Africa face, that isn't something we even have to think about. Like payment gateway, how many options do we have, like limitless options or unlimited number of options for payment gateways.
They didn't have any over there, until the startup, what was it? Paystack came about, which was really focused on a proper payment gateway for Africa. They couldn't just sign up for Stripe or authorize.net or whatever. They just did not have those options.
So, hearing like some of the challenges that these other countries face that, like I said, I would probably never even cross paths with, because I'm not building sites over there. I'm not in those communities, I don't understand their challenges. I think it's very impactful, because it at least opened my eyes to the fact that we aren't all playing on the same field necessarily, and it's not anyone's fault. It's all about necessarily geographically where we're at, the technologies we have access to, the systems we have access to, and it's not the same across the whole world.
So, that episode to me was pretty impactful. And I think it just made me rethink some things a little bit, and try to be a little more mindful, and keep my eyes open to other people's challenges, because they're not the same ones that I have. And my challenges aren't the same ones they have. And I think that's important to remember in life as well as WooCommerce, I guess.
Bob: And I might just add that, and this is kudos to the three of you, is that I would say at least 50% of the guests that I asked to be on the show are very reluctant at first. They haven't been on a podcast, many of them, you wouldn't know it, but it was their first podcasts, or being anywhere online, being that focused, and they're nervous. And I swear time and time again, after every show, I get a simple comment that says, "You guys make that fun. That was really fun. I could start doing this more."
So, that is kudos to the three of you and that's why probably there's this natural, whatever we have going on between us when we talk to these guests, we put them at that level of comfort where they just, they don't feel like, "Okay, I don't have anything to talk about."
Well, I think myself and the three of you, we have a little bit of the art of finding what they're passionate about, and how we got them started. And we pull out that content because some of them as you know become nonstop, and they have a lot to say. So, that is something that I think has also grown out of it.
There is another one, somebody asking about the future of the podcast. There's a couple of other questions I want to get to, but I want to make our official Do the Woo candy announcement, because I think that's very important. Now I'm going to do something a little bit different here. I'll just tell you why we're even doing this. We had a show with Patrick Garman from Mindsize. He shared that they have this mint candy, and this isn't a branded candy, this is like the Do the Woo branded candy, this is candy out there, which is a challenge to find some.
Well, he had this mint because they were, instead of calling their color teal, they wanted to call it cool mint. And so, he created these mints. Well, big mouth Jonathan had to say, "Well, what is our candy, Bob? What's the Do the Woo official candy?" I'm like, "Oh, geez."
So, then big mouth Bob said, "Why don't I go ahead and announce that on the 100th episodes." So, I got online and started Googling and frantically figuring out on how am I going to get candy to my cohost. So, what I want to do is, some of you aren't watching the video. Some of you are just listening to this, but I want, do we all have our candy? That's what I want to know first.
Jonathan: I have a confession, Bob.
Brad: Oh boy.
Jonathan: So, it arrived at the mail. I was very excited. I won't spoil sort of what it is yet. So, I don't have my candy.
Bob: Okay. And he gave it away.
Brad: It must've been good.
Jonathan: So, ashamed.
Brad: Well, we know who's not going to be on the 200th episode.
Bob: But what I want Mendel and Brad to do, is not where people can see it, take it out of the wrapper and take a bite. The three of us are going to take a bite. And the first one that has finished with the bite, and I'm hoping it's one of you two, get to announce what the candy is. But we got to do on a bite of it first.
Mendel: Wait, we have to stick multiples in our mouth, and then try and chew all of it at the same time.
Brad: I'm already eating, I don't know what you heard.
Jonathan: I'm jealous.
Mendel: Sweetest taste.
Brad: That tastes like a 100 Grand. Chew faster Bob. I can't imagine a better podcast then a bunch of people eating and trying to guess what this sounds like?
Bob: I think Brad needs to, he's done, needs to say what it is.
Brad: Well, I mean, when you think of WooCommerce, you think of the show, you think of what we talk about. At the end of the day, what it comes back to is getting paid. So, the official candy is the PayDay.
Brad: And I'll confess Bob, you didn't actually say, "Hey, don't dig into this bag when it gets there."
Bob: No, I didn't.
Brad: Oh, you're lucky that I have about two left. I'd been working on it pretty good the last few days.
Jonathan: Quick story. So, they arrived, I was very excited. My wife was like, "What is this?" And then I gave her the back context for it. So, I tried one, turns out I'm actually not a huge fan of peanuts and caramel together. I did enjoy it, I relished the moment, but then what I ended up doing was going to our local school and giving it to the front office ladies who love PayDays.
And this is compliments of Do the Woo. They were very happy about that. So, I felt that it went to a great cause, and I love the idea of it.
Bob: So, that actually makes me feel bad now, because I hoarded all mine and I ate them all.
Brad: That's some good karma points.
Bob: Yeah. I think actually you won there, Jonathan.
Jonathan: So, PayDays are now being spread throughout the school.
Bob: Alrighty. Well, let's see. Let me play another shout out here. Just a short one here.
Sebaastian van der Lans: Hey, Brad and Bob, Sebaastian from Amsterdam and WordProof. I do want to congratulate you on the 100 episode of Do the Woo, and wishing you and your audience all the best for the next 100 episodes. And onwards and upwards, Do the Woo, episode number 100, congratulations.
Bob: Alrighty. We're moving right along. So, I have an interesting question that I want to pull up here from someone, and let me just show one more, I'll read this. Another kudos that somebody had sent in, "Hey guys, a whole century's worth of podcast episodes is an incredible accomplishment. Thanks for everything you do. Congratulations to you from all of us on the team here at Valet, Allie Dye." So, thank you, Allie. Alrighty.
Bob: Question here. This is an interesting one, and it's kind of a fun one. Let me make sure I have the right question here.
Brad: You said you want Mendel, not the whole bag.
Mendel: It happens to me with my favorite.
Brad: Mendel's having lunch over here. Please ask him the question.
Bob: Okay. I'm going to add this and I'm hoping it's the right one.
Patrick Rauland: Hey, everyone, Patrick Rauland here. So my question for you, and this is for the entire panel, is let's say you've made your millions with WordPress, and you can retire, but you still want to be like active. What is your easy retirement job after you've made your millions with WordPress? I'd love to know.
Brad: That's a great question.
Jonathan: I love that question.
Brad: So, on one hand, I would love to do something just completely like robotic, like flip burgers, which is easy and don't think about, just do it. But I think on the other hand, I just finished re-watching Parks and Rec, which is one of my favorite shows. And I always think of kind of Ron Swanson when he ended, I don't want to, well, I guess I am a little bit, but basically he ends up being like a park ranger at a national park. And I was like, that's cool. You just walk around the land, take care of the park, make sure everything's on the up and the up.
I'm sure there's a lot more than that. But I think something outdoors, I guess, is what I'm getting at, some away from screens would probably be the next iteration of what I do after WordPress, and all this tech stuff.
Bob: I just like to interject that I actually was going to apply as a park ranger once. I actually had the application. This was back many years ago and long story. I'm not going to get into it, but I didn't do it. But I was thinking about doing that.
Brad: We're grateful.
Bob: I could been doing this from some tower out in the woods, I don't know. But anyway, how about you, Jonathan?
Jonathan: First, I do have a hard time imagining retiring. It's hard for me to grasp as a concept, but if money was no object anymore, and I was just going to consciously pick what I would work on, I would probably just do full-time writing. Like it's hard, it's a very difficult thing, but like that's the only thing like I'm responsible for is writing.
It would probably be in the WordPress space still, because I have too much fun with open source, but I think writing that's just what I would just continue doing, and what I expect to be doing more of as the older I get.
Mendel: Yeah. I know this won't come as a surprise to at least probably all the co-hosts, but I would probably just lead a couple trips with friends. Organize a couple of trips with friends to really exotic outdoor locations, go adventure. I think that would be the most fun. Although, I've got a kid on the way, so I think my priorities might change, and I might actually be super interested in just hanging out with the kid. So, yeah, who knows?
Bob: Yeah. Cool. Well, demographically, I'm closer to retirement than any of you. So, it's kind of a moot point in a way, but I thought about this because I'm at a stage in my life where it's a very different perspective I take from it. If you would've asked me this 10 years, 20 years, 30 years, likely I would have said probably I would become a wildlife photographer. That's something I always wanted to be.
I wanted to sit out and there are some thing for hours and hours and wait for that perfect shot. Now I'm too old and tired to lay around in the dirt for hours and hours. And I don't really want to do that.
So, I think it would be a mix of maybe some photography and writing. I don't know what it would be about. It likely would not be about business or WordPress. It would be something and maybe it'd be more of a hobby than anything, but it would keep me busy. I would just buy the most expensive gear I could, and just have fun photographing, even if it's sitting out my yard finding interesting things.
So yeah, I think it might be a mix of those two, but I have no idea, it's one of those things until it's happened. I wouldn't really know, so who's to know?
Alrighty, let's see here, do we have a maybe time for another one. Okay, somebody asked this question, I'm going to, maybe, I don't know if somebody, this is a real specific technical question, and this may be a little bit more for a general user merchant type thing, but customer reviews are critical for E-commerce businesses.
Richard Kaufman: What do you think is the best method of collecting and displaying reviews on WooCommerce site?"
Bob: In a nutshell, do one ore two of you might have some thoughts on that.
Mendel: Oh, I've got thoughts. I have to... Only because I've been working on a plugin with my co-worker, and it's in the repository, is called Better Product Reviews for WooCommerce, and the premise is that you want more granular reviews. You want to be able to say, there's a t-shirt, you want to know what the fit is, you want to know what type of person is wearing the shirt. Is it somebody that's active? Is it somebody that's sedentary? Is it somebody that's using it for sports or using it for comfort? And you want to be able to rate things, on more than a five star scale.
And so, we've been playing around with how to make reviews a little bit better. I also think in non-sell promotionally, there's some services out there and some plugins that help to notify in a pretty robust way to people when they need to leave a review, because a lot of people forget. This plugin does it too pretty simply, there are others that are completely designed to grab reviews from people or at least remind them. And so, I think those two things are pretty important.
I think reviews, as they're right now in WooCommerce are pretty basic, but then again they're easy to build on, as Brad brought up earlier.
Bob: I just wanted a quick shout out for that plugin, the better reviews for WooCommerce, you have this great little FAQ at the bottom that says, "It's better product reviews for WooCommerce compatible with Gutenberg?" And the answer is yes, period. Like there's no big explanation of like, wow.
Mendel: Yeah, Norcross was involved. He's the one that's been building this plugin.
Jonathan: I can hear it in his voice.
Mendel: And he's very to the point sort of fella.
Bob: That's great. All right. Well, yeah, I think that's a good point. Why don't we close off with this one last question.
Colin Daniels: Hey guys, it's Colin here from Foo Sales and Foo Events. Congrats on reaching the hundred episode milestone. The show just keeps on getting better and better and I really enjoy listening to it. My question for you is, what are your personal goals and dreams for the next 100 episodes.
Bob: I like where it's going. I think there's room to grow. I'm adding some other stuff obviously in the mix, and recently the Woo perspectives, but I think it's still the, the core of it is bringing those people on and introducing and connecting with them, and getting them out in front of the WooCommerce community, which is specifically to the podcasts. That is a continued goal, because I think that's a continued goal of the entire site that I'm doing.
But I don't know. Is there anything, I guess this would be the question I'd ask the three of you, is there, I know Mendel already wants to leave and have me get a better look in co-host, but other than that, anything else you see that is on your wishlist, maybe that you haven't even shared with me, but you're probably having, that you would like to see in the upcoming 100 episodes.
Jonathan: So, I have a list.
Bob: Oh God.
Brad: Speaking of lists.
Bob: If you're not watching the video, you just held up a clipboard, so we will be here for another hour.
Jonathan: So, the first is we definitely need a musical episode, in terms of trying new things and branching out there.
Bob: You have a guitar back there.
Jonathan: Well I'm thinking like Hamilton meets Do the Woo. So okay, we'll just put that there.
Brad: I'm in.
Jonathan: Other ideas. In general, there's more surprises, and practically speaking, I love the range of guests. So, just continue to see that grow. I'd love to see us draw more folks in from outside of WooCommerce directly, from adjacent industries, especially as more like SaaS companies are getting involved, just to continue to draw folks in. We've seen a lot of that.
I think it'd be fun to do more like look back episodes, or like follow-ups where you look at some of the stuff you did in the first year or two, and circle back to it, like reference the originals. So, I think a mix of just surprising guests, following back up on things, there's been a few times where it's like, all right, let's look at this again in a year. And those can be a lot of fun and the musical for sure.
Brad: Cool. I mean, will things change, of course, it's Bob, things are going to change, but that's always for the best. Like you said, he likes to try things and that's what we like to do on this show too. So, it's one of the reasons it's in the current format. And while we're talking and having the different builders on site, yeah, like you said, Jonathan, I want to continue to see this nice wide range of guests, because I think it's important just like WordPress, there's hobby bloggers all the way up to Microsoft using it, right? Same for WooCommerce.
I love hearing the stories of the small shops. I love hearing the stories about enterprise massive shops. I love the stories in between, because everybody has different stories and different challenges. So, that stuff is very fun. I think Jonathan, the idea to look back shows a lot. That's a really cool idea. I know in reality it is a lot of work, but I know it can be a lot of fun to listen to it too. And to go back into the archives and pull out some interesting nuggets and revisit, or maybe you have guests back on after a year or two, now that we've had on in the earlier shows and see how they're doing. Are they still on the Woo? Are they still enjoying it? What are the challenges?
So, the nice thing about having a nice archive of shows, is you have an archive of really great content. So, I think there is something to do with the older shows, and how we can resurface some of those really good topics and discussions, just because it happened a few months ago or even a year ago, doesn't necessarily mean it's incorrect or out of date. Some might be, but not everything we talk about is so.
Mendel: Yeah, that reminds me of car talk, how they're like, "Yeah, why don't you try pouring some oil in your radiator and see how that works. I want you to call us back in a few months, right?" And they're like, "Ha, ha, ha. They're going to call us back, and then the car is going to explode it." Don't put oil on your radiator, by the way, that idea.
I think number one, I would love to see WordPress and WooCommerce companies help promote the show, because I think Bob's doing really good work. And so, whether it's a retweet, or putting it in, I don't know, is it in the WordPress news widget or whatever? That'd be cool, but something like that. Because I think they're valuable morsels, and there's a lot of good content that the Bob's grading.
Jonathan: Not just morsels, entire meals.
Mendel: Entire meals. Yeah, exactly right. And not peanutty, nougat meals, actual meals with substance. And then, I'd just like to see, I think I mentioned more diversity in co-hosts. I think that'd be cool. I know that Bob's always working on new technology, from a co-host perspective, we get things maybe weekly, "Hey, I'm going to try out this new type of tool or something like that." So, I love that innovation.
And I think, I'd like to see, once things go live again with WordCamps, and things like that. I think I'd like to see some more actual live remote sessions of BobWP, Do the Woo, where it's onstage taking live questions, streaming live. I think that would be super, super fun. And I'm happy to commit to coming to be a roadie with you a couple of times, a few times, maybe more than that to do some of those live events. And I'm sure Jonathan and Brad would do that too.
Brad: I'm in. We tried it once Bob, right?
Bob: Yeah, we did. And we had a little problem with the background noise, but we learned one time, and we were ready for it.
Jonathan: That's feels like a sad distant memory at the moment.
Brad: Yeah, I know. It sounds like a world a way.
Bob: Those are all great ideas. I definitely agree. And yeah, anything people can help to share out. I'm working on some new sponsorship packages. It's going to be fun and yeah, lots going on. Just I think before we close out, I also want to tell everybody a little bit just real quick about the meetup, the WooCommerce Builder meetup. I've got that in place. That's going to be another weekly thing, and that's going to be mostly live feed that will be on YouTube. And I had two co-organizers, Ronald from YITH Plugins and Zach Stepek, who is working with 10-up right now, and he's been in the Woo space for quite a bit. Real variety of meetups.
These are not your typical meetups, just sit around, what's the best plugin. A lot of presentations, we're going to have a panel, where we're going to be bringing on people in WooCommerce core, and of putting them, we called it on the purple seat and talk to them. They get to ask questions back to the panelists, and yeah, some presentations out. The March 4th is the first one, and that's at 10 o'clock Pacific Standard Time. And it's going to be the three co-organizers, myself, Ronald and Zach talking about what we're going to be doing, more details.
And then the following week, we will be having Allan, who you heard from at the very beginning, the developer advocate for an AMA on the meetup. So, you can ask him anything. So, that's going to be the second one, then we'll just move into weekly stuff.
So, I just thought I didn't have enough stuff to do. I needed to add some more to the mix and make my life more complicated... I'm waiting for those millions of dollars before I can go sit in the yard in the middle of the grass and just take pictures, but I think that's quite aways off.
If you can leave a review on Apple podcasts, if you can tweet it, as Mendel was saying, always appreciate any kind of shout outs that we can get. So, I guess this is to the next 100 episodes as everybody's been saying, and yeah, definitely would like to just hear one last word from my co-hosts before we sign off, and anything they have to end this with, and then we will call a wrap.
Jonathan: I will kick it off. So, I just wanted to tag onto that meetup point, super excited to see that happening. A lot of the meetups are very focused on like merchants, as we want them to be to help grow that. But it's great to see this one focused specifically on builders. And I can see people are already signing up. But one of the general challenges we have is like getting the word out in this space, like there's these hidden gems. And I look at the lineup that you guys have there, and it's super exciting.
So, and if it wasn't already clear, like these are virtual right now, so there's a fantastic opportunity to experience these that you might not be able to otherwise. So, and I think the final thing for me, I'm just really grateful Bob, for all the work that you've put into this over all the years, it's special. This is an incredible bigger community that we're all a part of. And what you've done with folks in the Builder Space is just fantastic. So, looking forward to seeing what the next 100 episodes bring.
Mendel: Hey Bob, I just want to say thanks. I know that it is a struggle for you to deal with me on your show, every few weeks. And I appreciate you putting up with me. I appreciate all of the interesting conversations that we've had together, and your friendship over the years. And, here's to 100 more years, I mean, 100 more episodes of Do the Woo.
Brad: Why not both? That's a bit of fun. I'm excited. I mean, I'm anxious to continue on for the next 100 episodes. I'm excited about hearing all these interesting stories, and meeting new people that I may not otherwise get to meet, and actually getting to interact with them. I'm excited for our listeners to hear those interactions, and just continue to grow it. So, it's been a fun ride, and I'm looking forward to the next 100 and beyond.
Bob: All right. Very cool. And thank you all for putting up with me. You've got the Bob, deal with the Bob, every once in a while, and sometimes is more often than you probably care too, but I appreciate that. And everybody I'd like to thank all our listeners, our current community sponsor PayPal, do check them out, all our past sponsors, everybody again, an Academy Awards moment, but I do appreciate everyone's support, and what they've done to help us grow this community. So until the next time, you know the spiel, Do the Woo.
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